Privacy Policy

This Privacy Policy explains how Tadovo ("we", "us", "our") collects, uses, shares, and protects information when you use our QR menu and AI features platform (the "Service").

1. Information We Collect

• Account Information: name, email address, authentication identifiers (via Clerk), and organization profile details you provide.
• Payment Information: handled by Paddle. We do not store full card numbers on our servers.
• Usage Data: app interactions, device/browser data, IP address, pages viewed, and feature usage for analytics and security.
• Content You Provide: menu items, categories, images, branding, and other restaurant content uploaded to the Service.

2. How We Use Information

• Provide, operate, and improve the Service and its features.
• Process subscriptions and manage billing via Paddle.
• Authenticate users and secure accounts via Clerk.
• Personalize features, such as AI suggestions and translations.
• Communicate with you about service updates and support.
• Comply with legal obligations and enforce our Terms.

3. AI Features and Data

AI features may process menu content and user prompts to generate suggestions, translations, and Q&A responses. We may use aggregated, de-identified data to improve AI quality. Do not submit sensitive personal information in prompts.

4. Sharing of Information

• Service Providers: Clerk (authentication), Paddle (payments), and hosting/storage providers to deliver the Service.
• Legal and Safety: when required by law or to protect the rights, property, or safety of Tadovo, our users, or the public.
• Business Transfers: in connection with a merger, acquisition, or asset sale, subject to appropriate safeguards.

5. Data Retention

We retain personal data only as long as necessary to provide the Service and for legitimate business or legal purposes. You may request deletion of your account data, subject to legal obligations.

6. Security

We implement appropriate technical and organizational measures to protect personal data. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data, or object to or restrict processing. To exercise rights, contact us atsupport@tadovo.com.

8. International Transfers

We may process and store information in countries outside your own. Where required, we rely on appropriate safeguards for such transfers.

9. Children’s Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal data from them. If you believe a child has provided us data, contact us for removal.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will post the new version on this page with a new effective date.

11. Contact

Questions about privacy? Contactsupport@tadovo.com.